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Your start with American Express

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About American Express

With American Express, we offer you another leading partner in the card payment field. By accepting American Express payments, you will also benefit from many additional advantages. For a consultation and information about the terms, it’s best to contact us by email at help@orderbird.com. Your benefits with American Express More satisfied customers:...

Last updated: February 20th, 2025 by Jens B.

How do I activate American Express?

Would you like to accept American Express cards via orderbird PRO cashless payment? Then email us to help@orderbird.com. We will happily support you and set up the registration with American Express together! ...

Last updated: May 8th, 2024 by Jens B.

How can I change the payout frequency at American Express?

Are the daily payouts from American Express too much for you, and would you like to set up a different frequency? Please get in touch with the American Express partner service directly at +49 69 9797 2222, providing your Amex acceptance partner number (VU)....

Last updated: May 8th, 2024 by Ilaria und Ben

What can I do with the American Express online service?

The online service gives you an overview of your American Express payments, statements, and complaints. In addition, there is a location management tool, and you can access your account information, which you can also change. You can find more information in german about the online service here (https://www.americanexpress.com/de/merchant/online-ser...

Last updated: June 15th, 2023 by Ilaria und Ben

Are payment apps and mobile payments that use American Express also accepted?

Yes, you can also receive money on your account via these apps. In addition, your guests can pay conveniently, quickly, and securely with Apple Pay (iPhone, smartwatch) at your card reader via NFC contactless....

Last updated: May 8th, 2024 by Ilaria und Ben

How can I make changes regarding American Express, e.g., bank details, address, clearing name, Etc.?

The first rule is to contact American Express directly with all change requests! If you use the American Express online service (https://www.americanexpress.com/at/services/online-services.html), you can log in and change the desired information by clicking on “Manage Account.” Alternatively, you can call American Express at +49 69 9797 2222 with yo...

Last updated: June 15th, 2023 by Ilaria und Ben

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