Do you finally want to start using card payments to reach even more customers and increase your revenue? Or do you want to switch from your current provider due to poor conditions? We have brought the best partner in the field of card payments on board for you: Nexi Germany or Nexi Switzerland.

 All information about card payments powered by Nexi can be found on this page.

About card payments

Your advantages with card payments!

• No separate end-of-day settlement is necessary
• You do your accounting via the evening Z-report
• Merchant receipts are stored online, the cash register receipt is always printed
• No more typing errors! The amount from your orderbird register is automatically sent to the card reader
• More security: Direct debits can no longer fail, as the balance is checked live and the transaction only takes place afterwards

The conditions

Are you already an orderbird customer?

Then check your contract that you concluded with Nexi. There you will find the exact conditions for the transaction fees of the individual card-issuing institutions.

Do you want to get started with orderbird card payments?

If you need general information about card payments, feel free to visit: https://www.orderbird.com/de/kartenzahlung-gastronomie 

If you would like to learn more about specific conditions, please contact your orderbird sales advisory service: beratung@orderbird.com.

Any questions?

How can I start with card payments as quickly as possible?

Here you will find a checklist of what you need to start quickly with card payments:

• An iPad, iPhone, or iPod with the orderbird app
• The orderbird card reader
• The registration form, filled out and confirmed by Nexi Germany with the welcome letter

Is everything ready? Here you can find out everything you need to know about card payments: Card payment with orderbird. 

Is your internet too slow? Then check out this page: How to connect your Pay Terminal Plus to your Apple devices.

I am already an orderbird customer. How do I get my new card reader?

Simply send our support team an email at hilfe@orderbird.com. We will create an order for the card reader. We will pass your contact details to Nexi Germany so that the registration can be started. Nexi Germany will then contact you directly! You can find out more here: Step 5.1: Registering for card payment.

As soon as you have the card reader and the welcome letter from Nexi Germany as confirmation of your registration, you can connect the card reader to your Apple device.

Is your internet too slow? Then check out this page: How to connect your Pay Terminal Plus to your Apple devices.

I am not an orderbird customer yet. Can I still use the card reader?

No, that doesn't work! The device is specifically tailored to the orderbird POS system.

To be able to work with orderbird and use the advantages of the card payment system, just stop by here and we will get back to you as soon as possible.

I need advice on card payments. How can I get it?

If you have any questions about card payments, the card reader, or the conditions, we would be happy to advise you. Please contact us by email at hilfe@orderbird.com or by phone at +49 30 208 983 098.

Next steps!

Next, you will find out how to register for card payments.