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How does GDPR affect orderbird PRO customers?

Written by Jens B.

Updated at February 16th, 2026

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Table of Contents

The GDPR The Data Processing Agreement (DPA) What do I need to do?

The GDPR 

Since May 25, 2018, the regulation for the protection of data of European citizens has been in effect: the EU General Data Protection Regulation (GDPR). Even if your company is based in Switzerland – if EU citizens are among your customers or you specifically target EU markets, the GDPR is relevant to you.

All important information and how we ensure that your data is handled in compliance with GDPR can be found on this page: 

  • orderbird and the GDPR (only german version) 

The Data Processing Agreement (DPA)

As part of the use of the orderbird PRO app and MY orderbird, orderbird stores and processes personal data from you and, to a certain extent, from your employees and your guests. Therefore, the law stipulates that you, as an entrepreneur, enter into a data processing agreement with orderbird.

What do I need to do?

All relevant information and the Data Processing Agreement (DPA) to be completed can be found here: 

  • The Data Processing Agreement (DPA) (only german version) 

 

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With over 17,000 customers — restaurants, cafés, bars, clubs, and beer gardens — orderbird is one of the leading Point of Sales systems for the hospitality industry in Europe. With the mobile POS system orderbird MINI, orderbird also offers a smart cash register solution for service providers, retailers, mobile hospitality, and the crafts.

orderbird was founded in 2011 and today employs more than 120 people.

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