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How do I connect my cash drawer?

Written by Jens B.

Updated at May 31st, 2023

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Table of Contents

Exclusively for iPad Step by step: TM-T20 Step by step: TM-M30

You have just unpacked your devices. Now you are wondering where and how to connect your cash drawer? Just read on :)

Connect your cash drawer to your invoice printer. The correct connection to the printer is indicated by a small cash drawer symbol on your printer.

Exclusively for iPad

The cash drawer can only be controlled via iPad. You cannot open the cash drawer via  iPod or iPhone.

 

Do you have an Epson TM-T20 or an Epson TM-M30 as invoice printer? Click on the picture of your printer to get to the instructions:

TM-T20.jpeg
 
TM-M30.jpeg
Epson TM-T20   Epson TM-M30

 

Step by step: TM-T20

The port for a cash drawer is in the bottom left corner of the backside of the printer:
Espon_TM-M20_cashdrawer_plugin.png

  1. Make sure your printer is turned off.
  2. Connect the cash drawer cable to the printer's port, which is marked with a small cash drawer icon (see photo above).
  3. Turn your printer back on.
  4. Open your orderbird app and go to Settings > Payment > Payment methods and select for which payment methods the cash drawer should pop open. 
    For example, it makes sense to activate this for cash payments and deactivate it for card payments.
    OBApp_5.5.1_OPenCashDrawer_1_EN.png
  5. All done :)

Step by step: TM-M30

  1. Make sure your printer is turned off.
  2. First, remove the black bottom cover. 
    Espon_TM-M30_bottom_cover.png
  3. Connect the cash drawer cable to your printer's port, which is marked with a small cash drawer icon.
    Espon_TM-M30_Plugin_EN.png
    Espon_TM-M30_Zoom_Kassenladeanschluss_EN.png
  4. Turn your printer back on.
  5. Open your orderbird app and go to Settings > Payment > Payment methods and select for which payment methods the cash drawer should pop open. 
    For example, it makes sense to activate this for cash payments and deactivate it for card payments.
    OBApp_5.5.1_OPenCashDrawer_1_EN.png
  6. All done :)
connecting cash drawer

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About orderbird

With over 17,000 customers — restaurants, cafés, bars, clubs, and beer gardens — orderbird is one of the leading Point of Sales systems for the hospitality industry in Europe. With the mobile POS system orderbird MINI, orderbird also offers a smart cash register solution for service providers, retailers, mobile hospitality, and the crafts.

orderbird was founded in 2011 and today employs more than 120 people.

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