Starting Fallback Mode

Learn strategies to transition your business into fallback mode quickly and effectively while keeping disruption to a minimum.

Table of Contents

⚠️ Use Only in Absolute Emergency ⚠️ In a nutshell Video Guide 💡 Step 1: Checked Solutions? 🚨 Step 2: Start Fallback Mode 🚫 Disable "Table Synchronization" ↔️ Start Table Assignment ✅ Confirm Start of Fallback Mode Good to Know

⚠️ Use Only in Absolute Emergency ⚠️

The Fallback Mode is only for absolute emergencies, when nothing else works, and everything is falling apart! First, check these 4 tips to avoid using Fallback Mode: Preparing Fallback Mode.

In a nutshell

💡 Tried to apply orderbird PRO's solutions
👁️ Understood possible limitations
🚨 Start Fallback Mode
1. 🚫 Disable "Table Synchronization"
  The app will guide you through the steps and enter Fallback Mode.
2. ↔️ Perform Table Assignment
  Assign each open table to one specific device.
3. ✅ Continue Working Without Table Synchronization
  Work with multiple devices in Fallback Mode without table synchronization.

Video Guide

Start Fallback Mode and Perform Table Assignment in under 7 minutes:

💡 Step 1: Checked Solutions?

✅ You’ve checked the four orderbird PRO's solutions and cannot avoid using Fallback Mode.

✅ You understand that there will be possible limitations in your business operations.

🚨 Step 2: Start Fallback Mode

🚫 Disable "Table Synchronization"

orderbird PRO Main Menu > Swarm > "Disable Table Synchronization".
Repeat this on every device!
Follow orderbird PRO’s instructions, tap on "Start Table Assignment".

↔️ Start Table Assignment

Place all devices side by side and tap on "Start comparing".
⚠️ From this point, you can no longer cancel! ⚠️
Assign each open table to a device to ensure proper billing.
- 📋 Go through the entire table list.
- 🎯 Select the tables that should remain on the device (usually the one with the last booking).
- ✅ Check to keep or ❌ uncheck to delete.
🔍 Verify that each open table is assigned to exactly one device.
Example: The order from "Theke" ("bar") is assigned to the device named "Kat's iPad", while the orders from “Tisch 5” and “Tisch 7” are assigned to the device named "Katharina's iPhone".

iPad

iPhone

✅ Confirm Start of Fallback Mode

Tap "Work Offline Now" to enter Fallback Mode.

Good to Know

🛠️ Everything related to troubleshooting Fallback Mode can be found here: ➜ Troubleshooting Fallback Mode
⏹️ Here’s how to exit Fallback Mode: ➜ Exit Fallback Mode