How do I create new items for my menu?

Table of Contents

In a Nutshell - the most important things Don't feel like reading? Here's a video Here we go! Do not use emojis and only use Latin characters in names Tips Questions? When should I change an item, and when should I create a new item? Please note: No changes in an open shift Thou shall not make changes during an open shift

With orderbird you can easily create items yourself and thus always keep your menu up to date - without spending a lot of time and complicated settings. In order to create an article, you must be in the corresponding product group in which the article should appear.

In a Nutshell - the most important things

To create items, always tap on the plus sign "+" in the bottom left of the corresponding menu.
If you want to delete something, swipe from right to left over the corresponding item. This works anywhere in the app.
To change the order of a list, tap Edit in the top left. Then tap on the sign of the three gray lines, keep your finger pressed and move the article or product group to the new position with your finger.

Don't feel like reading? Here's a video

In two and a half minutes, Sarah will show you how to create a new item in your menu (German audio).

Here we go!

Do not use emojis and only use Latin characters in names

Do not use emojis and only use Latin characters in names.

Please note that you should only use Latin characters and special characters in orderbird PRO! You can also use German special characters like ä, ö, ü, and ß as well as special characters from Romance-Nordic languages like é, è, â, ø, or å, etc.

These are not supported:

Emojis like 😊, 🍷, 🥗, 🥯, …
Cyrillic script
Arabic script
Chinese script
Thai script, and
Japanese script.

Using characters from the aforementioned scripts can disable orderbird PRO :(!

Go to Settings > Order block > Menu and select the product group for which you want to create a new item. Press the plus sign at the bottom left to create a new article. In this example, I would like to create my first article in my new product group, "Regional Beers".
A window will now open on the right-hand side, in which you can specify all the relevant settings for the item. The most important points are:
- Item Name - Enter the name of the item here as you want it to appear on the invoice.
- Product group - Here you can briefly check whether you are in the right product group.
- PLU - If you have a PLU for the item, enter it here. (PLU doesn't tell you anything? Then you don't need this field ;-) )
- Price - Enter the price including taxes
- Inherit tax rates - The displayed tax rates are not correct? Then slide the slider to gray and adjust the tax rates for in-home and out-of-home.
- Finished? Then press "Save" in the top left to finalize your changes.
Done

Tips

With "Display in menu" you can determine whether the item should be available for selection in the menu. This is useful for seasonal items. So you can easily activate or deactivate the article, depending on the season.
You can also tap the plus sign in the bottom right again to create another item. And if you're a pro, use the "Make a copy" field if you want to create a new article that's only slightly different from a previous article.

Questions?

When should I change an item, and when should I create a new item?

In short: Create a new item for every price or name change to stay on the safe side.

Detailed Response: How do I change the price of an item?

Please note: No changes in an open shift

Thou shall not make changes during an open shift

Quickly adjusting the price of coffee? Or changing an order flow? No problem, but please not during an open shift!

There are several reasons for this: changes during an active shift...

... can ruin your reports.
... are not compliant with tax regulations because you have an item with different prices within a single shift.
... can lead to technical issues and disrupt your workday unpleasantly.

Avoid the following changes during an open shift:

items/family groups (including prices and tax rates)
order flow
roles, permissions, and users
payment methods
deleting printers

Additionally, avoid making simultaneous changes in MY orderbird and orderbird PRO outside a shift.

The golden rule

Always make changes to your menu during a closed shift and either on MY orderbird or directly in orderbird PRO, not simultaneously in both products! This way, you stay on the safe side.